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FREQUENTLY ASK QUESTIONS
 

What is the next step, after I made a reservation with you?
How do I participate in your tour from my hometown?
Can I arrange my International air ticket with you?|
What is included in your tour services?
How many persons required for the tour to operate and what are the departure dates?
What kinds of meals do you serve during the tour?
Will I receive a refund in case of cancellation?
Do I need to change 200 FEC if we buy the tour from you?
Can I use credit cards in Myanmar?
Why do I have to pre-pay the room to you before check-in?
How do I check in at the hotel?
How can I get Myanmar Visa?
Can I get visa online?
Can I bring my mobile phone into Myanmar?
How can I be contacted from my home?
How can I contact my home from Myanmar?
What about the medical precaution?
What are the flights that reach Myanmar?
Do you have children price as they do in airlines?
Can I pay you by Credit cards?
Do I need "visa" to visit your Country?

What is the next step, after I made a reservation with you?                                                 

After receiving your acceptance of tour, price and payment procedure, we will immediately make necessary arrangements which normally take about 2 business days. We will then send to you confirmation by e-mail with your booking status. You will then require to settle a 30% non refundable deposit in order to guarantee your reservation. The remaining balance can be settled upon your arrival in Myanmar.
   
How do I participate in your tour from my hometown?

Our tour starts once you arrive at the Yangon Airport in Myanmar (Burma). You can depart from any country and start your tour upon arrival. Most common route to Yangon is via from Bangkok, Singapore, Kuala Lumpur where you can have a better connection flights from your home country. Please also check with flights to and from Kumming, China and Taipei as well as Hanoi, Vietnam. They also have schedule flights to Yangon, the main airport in Myanmar. One of Journeys representatives will meet you at the arrival lounge upon your arrival.
   
Can I arrange my International air ticket with you?

We do not recommend doing so. International air is best purchase at the point of starts. No agents in Yangon or in other country can offer you the best price. We suggest you should consult with your local travel agent to get the cheapest airfare.
   
What is included in your tour services?

Service inclusion/exclusion is clearly mentioned in our quotation. Generally our tour includes domestic airfare, accommodation, private transfers and ground transports plus sightseeing with local English language guide. Meals, entry and zone fees are normally optional but visa fee, Intl departure tax and personal expenses such as tips, porter, drinks are excluded.
   
How many persons required for the tour to operate and what are the departure dates?

It is possible from one person and up and any days of the week since our programs are of private departure.

   
What kinds of meals do you serve during the tour?

Breakfast is included in the room rate and serves at the hotels. Most International hotels serve buffet breakfast and standard hotels serve Continental. Lunch and dinner will be optional and if request, serve at best local restaurants with Myanmar, Chinese cuisine. European meals can be arranged at some restaurants or at hotels upon request at extra cost.
   
Will I receive a refund in case of cancellation?

  1. Cancellation made before the tour starts - You will lose deposit as mentioned above.
  2. Cancellation made after the tour starts - Generally no refund will be made. However in case of your health problem, emergency case a refund will be considered after consult with other service providers involve such as airline, hotel, transport for their cancellation policy.
  3. Force majeure - A full refund of the unutilized numbers of the days will be provided if tour has to suspend due to unforeseen circumstances which is beyond our control such as natural catastrophe, political unrest, and sudden cancellation of airline without notice or accidents.

NOTE: The above calculation does not cover International airfare.

   
Do I need to change 200 FEC if we buy the tour from you?

No. You don't. It's no longer practiced in Myanmar. In a move welcomed by the travel trade, free independent travelers (FIT) visiting Myanmar no longer must exchange Foreign exchange certificates (FEC) as previously required by law.

   
Can I use credit cards in Myanmar?

All major credit card service in Myanmar has been suspended due to American Government's sanction over Myanmar.
   
Why do I have to pre-pay the room to you before check-in?

You are enjoying our contract rate, thus the reservation and payment have to be submitted to us. The advantage is you get a better rate, disadvantage is you need to make pre-payment.
   
How do I check in at the hotel?

After receiving your payment, we will notify hotel with your arrival details while providing you with confirmation by email. You may simply present this email to the hotel reception as you check-in.
   
How can I get Myanmar Visa?

Visitors must have a valid passport with an EVT (Entry Visa for Tourist) to enter Myanmar. EVT can be obtained at any Myanmar Embassy or Consulate offices with validity for 28 days. Application forms in duplicate with three-passport size photos are to be submitted with a fee of US$ 20 equivalent in their respective currency. There are two types of Visa EVT (FIT) and EVT (Package).

EVT (Package) - valid three months from the date of Issue and require a tour confirmation letter from an authorized travel agencies in Yangon.

EVT (FIT) - valid one month from the date of Issue but require no tour confirmation letter.


Latest development
- Visa-on-Arrival - Can be now arranged in Yangon and Mandalay International airports since May 1, 2010. Read official report here!

   
Can I get visa online?

There is no official confirmation regarding online visa approval yet. Simply, you can email us your information to us via email and we can take necessary steps to get your visa upon your arrival to Myanmar. Visa On Arrival service can be done in 10 business days.
   
Can I bring my mobile phone into Myanmar?

At present the local GSM network does not support global network. Therefore using your global mobile phone is not possible in Myanmar.
Latest development- Prepaid GSM SIM cards are available in Yangon mobile shops for sales. They are 20 US$ and 50 US$ prepaid cards and can be used for calling and receiving in major destinations, Yangon, Bagan, Mandalay and Lake Inle. Validity is 30 days from date of activation.

Outgoing Local/STD Call (Per Minute)
0.30 US$

Incoming Call
(Per Minute)
0.05 US$

International (IDD) Call (per minute)
0.90 US$

Sending SMS
(per message)
0.05 US$

   
How can I be contacted from my home?

If the prepaid GSM sim cards are not your option, we send you the list of all hotels that you were booked during your stay in Myanmar with their contract address, with phone and fax numbers which you may leave to your contacts at home after your tour confirmation with us. However some hotels may not have facilities to communicate internationally. In this case we will be more than happy to relay your message by mean of fax or phone through our Yangon office.
   
How can I contact my home from Myanmar?

Overseas calls can be made through IDD phones available at Telephone booths and hotels. Internet interactive service is currently not available in Myanmar however e-mail can be available at most hotels and internet cafés in Yangon. Once you are in up country excess via email is getting limited however IDD fax service is available at most hotels in up country.
 
   
What about the medical precaution?

It is better to bring your own required medicine that you use on a daily basis. We have AEA and SOS International standard medical service provider which is dependable. There are several foreign trained local medical doctors and 24 hour Clinic around big cities like Yangon and Mandalay however treatment can be rather limited in other remote region.
   
What are the flights that reach Myanmar?

There are regular schedule flights to Myanmar from ASEAN ports, such as Singapore, Thailand, Vietnam & Malaysia. They are Malaysia Airlines (MH) from Kula Lumpur, Singapore Airlines (SQ) from Singapore, Thai
Airways International (TG), Bangkok Airways (PG), Thai AirAsia from Bangkok, Thailand are flying daily basis. There are 4 times a week Vietnam Airlines directly accessible from Hanoi to Yangon. Mandarian (AE) and China Airlines (CI) from Taipei, China Airlines (CA) from Kunming, Air Bagan (W9) from Chiang Mai, China Southern (CZ) from Guangzhou and India Airlines (IC) from Calcutta, India though they do not operate daily. Based from Yangon, Myanmar Airways International (8M) also operates flights to and from Kula Lumpur; Malaysia, Singapore, and Bangkok, Thailand. Latest Development: Myanmar Airways International is extending route to and from Gaya, India.
 

Do you have children price as they do in airlines?

Yes, we do if the child is under 12 years old while traveling, sharing the same room with an extra bed in his/her parents' room. In domestic airlines, we also have child fare yet they are somewhat indifferent to adult fare
   
Can I pay you by Credit cards?

Yet you cannot use the credit cards physically while traveling in Myanmar, you can pay by credit cards (Master and Visa are preferable though American Express (AMEX) can be paid) by means of online. In this payment method, VISA (Charge 4.00%), MasterCard (Charge 4.00%), American Express (Charge 4.75%) will be charged accordingly.

What kind of payment do you accept? Can we pay when we arrive at Myanmar?
Simply it is U.S Dollars as our contracted stakeholders and suppliers
such as airlines and hotels are all based on U.S Dollars.
Using US$ bank notes in Myanmar might sound odd to you. Pls don't let
your breath out yet. There are some more tips for you to do it so.
Wherever you are in Myanmar, when you use U.S$ notes they must be in
the following conditions;-
(1) new
(2) unstained (ink, oil even seal or some writing on it)
(3) unscratched
(4) uncut
and avoid using
(5) serial no. of bank notes starting with AB
Tip: 100 US$ bank notes are always favorite in exchange rate and dealing.
FYI: Credit Cards and traveler cheques are NOT accepted in Myanmar.
Please note that US Dollars are widely accepted and can be exchanged
to Myanmar Kyat.
Other currencies, including Euros, are  not accepted or can only be
exchanged to Myanmar Kyat or Dollars at unfavorable exchange rates. We
therefore advise you to bring US Dollars cash. No Cheques are accepted
and there are no ATM machines.

Do I need "visa" to visit your country?
  Yes.
 

 

 
Peace House International
Cambodia
Laos
Myanmar (Burma)
Thailand
Vietnam
ျမန္မာမ်ားအတြက္
 
Tour Itineraries

5 Days Archeological Sites Tour
 6 Days Classic Routes
 6 Days Signature Tour
 8 Days Customary Routes Tour
 10 Days Reposing Tour
 12 Days Prusit of Sight & Sound Tour
 15 Days Soft Adventure Tour
 15 Days Culture Quest Tour
 18 Days Adventure Tour
 
Extension Program

 Kyaikhtiyo (Golden Rock) (2 Days, 1 Night)
 Yangon - Pyi - Yangon (3 Days, 2 Nights)
 Yangon - Pathein - Yangon (3 Days, 2 Nights)
 Yangon - Maylamyine - Yangon (3 Days, 2 Nights)
 Sittwe & Mrauk-U (4 Days, 3 Nights)
 Mount Victoria 5 days - 4 nights
 Kyaing Tong & Surroundings (4 Days, 3 Nights)
 
Plan Your Trip

Air Tickets (AirMyanmar.com)
Car Rental (CarMyanmar.com)
Hotels (LodgingMyanmar.com)
Contact Us
 
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